Central England Co-Operative Careers

Administrator
Full Time


Hours
39
Contract Term
Permanent

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Location:
Shared Services - Staffordshire

Job Description

As one of the UK’s largest Co-operative societies our colleagues are the key to our success, which is why we want the very best people as part of our team.

Central England Co-operative is one of the largest and most successful independent co-operatives in the UK, with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties, from the heart of England to its eastern shores. Our colleagues are the key to our success, which is why we want the very best people as part of our team.

As an Administrator within our Shared Service you will provide administrative and organisational support to the Society in line with business requirement.

This varied role will be crucial in terms of delivering exceptional administration day to day support, supporting excellent customer service skills this can range from inputting data into a maintenance database, maintaining systems and procedures to preparing a variety of documents such as forms, reports, emails, letters and presentations. In addition you will efficiently handle customer enquiries, via telephone and email, directing appropriately. The support you will provide ideas of continuous improvement, display a positive approach and promote best practice.

The successful candidate will be computer literate and fluent in Microsoft office. They will need to be methodical and proactive, with excellent organisation, communication and time management skills. They will have a proven track record of producing high quality work which is always accurate and on-time, as well as having excellent interpersonal skills and being able to liaise with clients and colleagues at all levels in a professional manner.

It is essential to have previous experience within an administrative environment and have an awareness of customer needs and expectations. Having a business administration qualification and having previously used content management systems to maintain and update internal databases would be advantageous.

This is a demanding, yet rewarding role which offers a high level of variety and challenge within an ethical and rewarding environment.

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Central England Co-operative

Central England Co-operative is one of the most successful independent co-operatives in the UK with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties from the heart of England to its eastern shores.

Central England Co-operative colleague enjoy a wide range of benefits, including Society Membership, colleague discount on purchases, pension and health scheme.

Our main business activities include retail food and funeral services, although our diverse retail interests range from coffin manufacture to florist shops and travel agents, as well as the management of a significant property portfolio.

At Central England Co-operative Society we are all individual, like you. We value your individuality and welcome applications from all members of society regardless of personal characteristics.

We have an ambitious growth strategy centered on new site development to deliver continued success. In 2013 we were proud to be named UK Co-operative of the Year in recognition of the contribution we make to our members, local communities, the environment and wider society, as well as our strong business performance.