Central England Co-Operative Careers

Facilities Contract Co-ordinator
Full Time


Hours
39
Contract Term
Permanent

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Location:
Shared Services - Staffordshire

Job Description

As one of the UK’s largest Co-operative societies our colleagues are the key to our success, which is why we want the very best people as part of our team.

Central England Co-operative is one of the largest and most successful independent co-operatives in the UK, with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties, from the heart of England to its eastern shores. Our colleagues are the key to our success, which is why we want the very best people as part of our team.

As a Facilities Contract Co-ordinator your role will encompass supporting the Facilities Contract Lead in management of the contractors and supply chain base across the Society. This will include reporting on ring fenced suppliers KPI's, compliance and SLA's.

Working with the Facilities Management provider's you will make sure any supplier performance issues are identified and addressed. You will also ensure there is a strong link with CEC colleagues, guaranteeing appropriate and responsive reaction to property related concerns either through our FM provider or other contractors.

You will act as a point of contact for Facilities Management escalations across the portfolio of sites to ensure that the Facilities Management support for the Society is proactive and responsive.As part of our Shared Service environment you will be required to operate and embrace a culture of continuous improvement utilising tools such as perform to drive efficiencies and reduce wastage.

You will be responsible for delivering all agreed services within an allocated budget and resource allocation, managing the supply chain to all agreed SLAs/KPIs/CIs and develop, own and champion all mitigation plans/actions where performance falls below agreed standards, developing awareness and knowledge of internal customer requirements and the expected levels of service they require so they can operate successfully.

The ideal candidate will have a good level of knowledge and understanding of supplier management and property support ideally within the retail sector, experience of MS Office suite, a high level computer skills across standard platform of applications and be commercially aware. It is also desirable but not essential to hold a Facilities Management qualification and be a member of BIFM, CIWM, or relevant association with experience working within a FM function Hard/Soft services and Supplier Contract management.

As a Central England Co-operative colleague you will enjoy a wide range of benefits, including Society Membership, colleague discount on purchases, pension and health scheme.

At Central England Co-operative Society we are all individual, like you. We value your individuality and welcome applications from all members of society regardless of personal characteristics.

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Central England Co-operative

Central England Co-operative is one of the most successful independent co-operatives in the UK with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties from the heart of England to its eastern shores.

Central England Co-operative colleague enjoy a wide range of benefits, including Society Membership, colleague discount on purchases, pension and health scheme.

Our main business activities include retail food and funeral services, although our diverse retail interests range from coffin manufacture to florist shops and travel agents, as well as the management of a significant property portfolio.

At Central England Co-operative Society we are all individual, like you. We value your individuality and welcome applications from all members of society regardless of personal characteristics.

We have an ambitious growth strategy centered on new site development to deliver continued success. In 2013 we were proud to be named UK Co-operative of the Year in recognition of the contribution we make to our members, local communities, the environment and wider society, as well as our strong business performance.