Central England Co-Operative Careers

Funeral Service Assistant - Long Day Shift
Full Time

Salary
£9.54
Hours
39
Contract Term
Permanent

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Location:
Stirchley Funeral - West Midlands

Job Description

As one of the UK’s largest Co-operative societies our colleagues are the key to our success, which is why we want the very best people as part of our team.

Central England Co-operative is one of the largest and most successful independent co-operatives in the UK, with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties, from the heart of England to its eastern shores. Our colleagues are the key to our success, which is why we want the very best people as part of our team.

The Funeral Service Assistant (FSA) is a multi-skilled role, encompassing both client facing and operational activities.Working on a permanent long day hour shift pattern: 8.00 am to 8.06pm (4 days on and then 4 days off)

The key accountabilities of this role are:

Delivering care to our client families and their loved ones.Daily tasks will vary but the majority of FSA time will be spent delivering operational services to the deceased.

The completion of all 'care of the deceased' processes from preparation of the deceased to the delivery of the deceased to our funeral home visiting rooms.This will be done in line with the care of the deceased policies and procedures within the Society.

First point of contact in establishing the relationship with the bereaved and the Society

Support with our 'day of the funeral' operation.

Support with maintaining the minimum operating standards in our care centre and funeral home locations.

Ensure that the highest standards of service excellence is provided at all times as well as maintaining the care and respect for the deceased at all times.

The role holder will take pride in their appearance, act with empathy, compassion and professionalism at all times.

You will be required to work without supervision and you should be able to prioritise your workload.

In return, as a Central England Co-operative colleague you will enjoy a wide range of benefits, including Society Membership, colleague discount on purchases, pension and health scheme.

At Central England Co-operative Society we are all individual, like you. We value your individuality and welcome applications from all members of society regardless of personal characteristics.

Apply Now

Central England Co-operative

Central England Co-operative is one of the most successful independent co-operatives in the UK with gross sales in excess of £1bn and over 8,800 colleagues operating across 16 counties from the heart of England to its eastern shores.

Central England Co-operative colleague enjoy a wide range of benefits, including Society Membership, colleague discount on purchases, pension and health scheme.

Our main business activities include retail food and funeral services, although our diverse retail interests range from coffin manufacture to florist shops and travel agents, as well as the management of a significant property portfolio.

At Central England Co-operative Society we are all individual, like you. We value your individuality and welcome applications from all members of society regardless of personal characteristics.

We have an ambitious growth strategy centered on new site development to deliver continued success. In 2013 we were proud to be named UK Co-operative of the Year in recognition of the contribution we make to our members, local communities, the environment and wider society, as well as our strong business performance.