Central England Co-Operative Careers

i) Terms and Conditions

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

This web site is operated on behalf of the Central England Co-operative Limited, a registered Society under the Co-operative and Community Benefit Socities Act 2014, registered number 10143R, with its registered office address at Central House, Hermes Road, Lichfield, WS13 6RH.

Using our Website
The Central England Co-operative Limited recruitment website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these terms and conditions that take effect from the date of first use.

Accuracy of information
Whilst Central England Co-operative Limited endeavours to ensure that the information on this Website is correct, it is provided on an "as is" basis, without warranties of any kind, and no warranty, express or implied, is given as to accuracy or completeness and Central England Co-operative Limited does not accept any liability for any error or omission. Central England Co-operativeLimited shall not be liable for any third party claims or losses of any nature including, but not limited to, loss of profits, direct, indirect, special or consequential damages arising from a third party's use or inability to use this Website. The comments made within profiles are the views of the colleagues making them, and do not represent the opinion of Central England Co-operative Limited. We accept no liability whatsoever for any reliance made of any description on those comments.

Applicant Privacy Notice

Data controller: Central England Co-operative Limited (CEC) of Central House, Hermes Road, Lichfield, Staffordshire, WS13 6RH

Data protection officer: Paul Fairhurst

As part of any recruitment process, we, Central England Co-operative Limited collect and processes personal data relating to job applicants, including yourself. We are committed to being transparent about how we collect and use that data and in meeting our data protection obligations.

What information do we collect?

We will collect a range of information about you, either provided by you or through recruitment agents acting on your behalf. This includes:

  • your name and contact details, including your residential address, telephone numbers, e-mail address, date of birth, and title;
  • details of your qualifications, skills, experience, education and employment history, including start and end dates with previous employers, (including details of any periods where you were not working), references, Professional Memberships and other interests.
  • information about your current level of remuneration, including any benefit entitlements;
  • whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process;
  • information about your entitlement to work in the UK;
  • where the role involves driving, details of your driving licence;
  • diversity and inclusion monitoring information, including information about your ethnic origin, date of birth, marital status, sexual orientation, health (including mental health) religion or belief, and/or political affiliations; and
  • any other personal data you volunteer as part of the application process.

We collect this information in a variety of different ways. For example, your personal data may be contained in any application forms provided, or in your CV or resume, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment including online tests.

CEC will also collect personal data about you from third parties, such as your details where provided by a recruitment agency, references supplied by former employers, information from employment background check providers and for specified roles, information about any criminal convictions or offences, where this is relevant to the requirements of the role you are applying for and where the information has been made public or it is necessary to protect the interests of you or someone else; Fraud prevention checks and credit references may also be made dependent on job role. We will only request your personal data from third parties only once a job offer to you has been made and will inform you that it is doing so.

What purposes do we process your personal data?

We process your personal data to take steps at your request prior to entering into a contract with you. We also process your data, if your application is successful, to enter into an employment contract with you and to manage your employment with us.

In some cases, we need to process your personal data to ensure that we are complying with legal obligations imposed on us. For example, we are required to check a successful applicant's eligibility to work in the UK before their employment with us starts.

We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage our recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to allow us to investigate complaints and/or to respond to and where appropriate, defend legal claims.

We process health information, where volunteered by you,  if we need to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out our legal obligations in ensuring that we do not directly or indirectly discriminate against any individuals on the basis of their health. If you do not provide us with such health information, we are unable to make any reasonable adjustments to accommodate you..

Where we process sensitive data such as information about ethnic origin, sexual orientation, physical or mental health or religion or belief as part of the application process, this is done for the basis that there is a substantial public interest in ensuring that we are not intentionally or indirectly discriminating against any groups or individuals. You are not required to provide us with information for this purpose during the application process and there will be no consequences for any applicant who elects not to provide it.

For some roles, we are obliged to seek information about unspent criminal convictions and offences. Where we seek this information, we do so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.

If your application is unsuccessful, we will keep your personal data on file in case there are future employment opportunities for which you may be suited for a period of 12-months to enable ease of re-application. You will receive an email from us 12-months after the original date that you have set up job email alerts to give consent that you still wish to receive them. This is to enable you to use your application details for other vacancies. You can remove your consent at any time.

Who has access to data?

Your personal data will be shared internally for the purposes of managing the recruitment exercise. This includes sharing your information with members of our HR and HR Shared Service teams, interviewers involved in the recruitment process and managers in the business area with a vacancy. In addition, your personal data may be accessed, where necessary, by our IT staff where e.g. where they are maintaining our HR software.

We will not normally share your data with third parties unless your application for employment is successful and we make you an offer of employment. We will then share your data with your former employers or other referees provided by your, to obtain references for you, employment background check providers to obtain necessary background checks and for certain job roles, the Disclosure and Barring Service to obtain necessary criminal records checks.

How do we protect your personal data?

We take the security of your personal data seriously and have a Data Protection Policy and Recruitment & Selection Policy in place to ensure that we have implemented measures to ensure that your data is not lost, accidentally destroyed, misused or disclosed without our authority, and is not accessed except by our employees only in the performance of their professional duties.

Where we engage third parties to process personal data on our behalf, they do so on the basis of written instructions, are operating under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

For how long do we keep your personal data?

If your application for employment is unsuccessful, we will normally hold your data on file for 6 months after the end of the relevant recruitment process. If you agree to allow us to keep your personal data on file, with the purpose of enabling ease of future applications, you will receive an email every 12 months asking for your consent to retain for this purpose for a further 12 months. If you do not consent to the continuing processing of your personal data, then your personal data will be deleted.

If your application for employment is successful, any personal data gathered during the recruitment process will be transferred to your personnel file contained within a range of HR Systems and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice issued alongside your contract of employment.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide any requested personal data to us during the recruitment process. However, if you do not provide the requested information, we may not be able to process your application properly or at all.

Certain information, such as contact details, your right to work in the UK and payment details, have to be provided once an offer of employment is made to enable us to enter into a contract of employment with you. If refuse or are unable to provide this information to us, we will be unable to confirm your offer of employment.

Automated decision-making

Some of our recruitment processes are based solely on automated decision-making. Certain vacancies such as Customer Services Assistant roles that attract a large number of applicants may include a question set that requires specific responses to allow the applicant to move to the next stage of recruitment.

You have the following rights in respect of any automated decision making process:-

  • the right not to be subject to any decisions wholly made on the basis of automated processing; and/or
  • the right to request a review of any such decision, to be undertaken by a human. You are also entitled to present any additional evidence or arguments to be considered by the human undertaking the review.

Your rights

As a data subject, you have a number of rights. You can:

  • request access to, and be provided with a copy of your personal data held by us, together with information on how we have processed your personal data
  • request that we correct or delete incorrect personal data and/or complete incomplete data;
  • request that we delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • object to the processing of your data where we are relying on our legitimate interests as the legal ground for processing; and
  • request that we suspend processing your personal data for a period if it is inaccurate or if there is a dispute about whether or not your interests override our legitimate grounds for processing data.

In addition, you have the right to withdraw your consent at any time, and where we are processing your personal data solely on the basis of your consent, we will comply. If you choose to do this, this means that we will be unable to further process your personal data for that purpose, but this will not impact on the legality of any processing undertaken prior to the withdrawal of your consent.

However, where we are unable to comply with your requests, where the information falling within the scope of your request is exempt, either due to the circumstances and/or purposes to which we are processing that information. If this is the case, we will respond to your request explaining the reasons why we are unable to comply with your request.

If you would like to exercise any of these rights, please contact enquiries@centralengland.coop.

If you believe that the Society has not complied with your data protection rights, in the first instance please make contact with the above email address.

If you believe your rights are still not addressed then you can complain to the Information Commissioner by contacting https://ico.org.uk/concerns/

Changes to this policy

From time to time we may make changes to our privacy policy. Such changes will be promoted through newsletters and on our website.

Internet security

When you submit personal data to us through our website, we will do all we can to keep it private and safe. However, we cannot guarantee the security of information submitted over the internet and recommend that you take steps to protect yourself against computer viruses and other attacks.


In order to help us to develop and improve our web services to you, we maintain statistics about how our website is being used. We do this mainly by the use of cookies, which are small files stored on your computer that enable us to track your movements on the website and see which pages you visit most and the route you use to get there. This data does not include and is not linked in any way to your personal details – it simply gives us statistical information about site visitors.

EU privacy legislation

You may have heard about the “cookie law”, which comes into effect in May 2012. This is a popular term which refers to new EU and UK legislation designed to ensure that people who use websites are aware of their rights to privacy and have the information they need to make an informed decision about their online activities.

What the cookie law covers

The legislation applies to non-essential cookies (and similar devices) on openly accessible websites: it does not apply where a user has logged in (for example to a personal account) or to cookies which form an essential part of a specific function of the site (such as remembering what’s in an online shopping basket).

What is a cookie?

Cookies are small text files placed on your computer when you visit a website. They are likely to be stored all together in a dedicated cookies folder.

There are different kinds of cookies: for example, some are used for tracking purposes, marking the presence of each visitor and gathering information about the pages visited and the time spent on the site; others are used for marketing or advertising, remembering the kinds of websites you have visited or products you have looked at online before in order to present adverts or information you may be interested in.

Cookies do not store and are not linked to personal data – they simply provide anonymous statistical information about site visitors.

Cookies on Central England Co-operative websites

The only cookies we set on Central England Co-operative websites are for tracking. These do not gather any personally identifiable information about you but keep a record of:

  • which page you enter the site at
  • which other pages you visit and how long you spend on each page
  • whether you have visited the site before
  • any links you click on that relate to specific activities (such as if you go to look at a food offers page)

The cookies we set expire automatically after a certain period of time (usually a month). If you make several visits within that time, the cookie will tell us you are a returning visitor. After the month, you will be identified as a new visitor.

We use the information provided by cookies to help us to make our websites better for our users. The analysis tells us, for instance, how easily visitors are finding their way around the site, or how successful our promotion of annual general meetings has been.

Facebook and Twitter

If you are a Facebook or Twitter user and use the sharing buttons on our websites, those sites may set a cookie. We can’t control the setting of such cookies.

You don’t have to accept cookies

No matter which browser you use to visit websites (Internet Explorer, Firefox, Chrome, Safari or one of many others), you can turn off cookies if you are concerned about your online privacy.

Even if you turn off cookies, you will still be able to use our public websites with no loss of performance or function: what will happen is that your visit will not show up in our site statistics.

The method of disabling cookies varies from browser to browser. There is a comprehensive guide on aboutcookies.org (whose parent is law firm pinsent masons) which explains how you can both take control of and delete cookies on your computer. it also provides more information about the cookie law and what website owners need to do to comply with the new legislation.